Last Updated: June 10, 2026
Welcome to MySanatani. By accessing our website, app, or purchasing items from our store, you agree to these Terms of Service managed by HIRPARAS TECH ENTERPRISE.
MySanatani provides scriptural references, translations, and AI-driven devotional guidance (Krishna AI) for inspirational and contemplative purposes only. The app does not provide medical, legal, mental health, or financial advice. Please seek qualified professional advice for any critical life decisions.
When you create an account on MySanatani, you are responsible for maintaining the security of your authentication sessions and credentials. You agree to notify us immediately of any unauthorized use of your account. HIRPARAS TECH ENTERPRISE is not liable for losses caused by unauthorized access.
All transactions on MySanatani Store are processed securely through Razorpay. By placing an order (Prepaid or Cash on Delivery), you represent that the billing details provided are accurate. We reserve the right to cancel any order if fraudulent activity is suspected or if product pricing errors occur. COD orders are subject to pincode verification before dispatch.
All app designs, custom illustrations, wallpapers, layout configurations, and compiled databases are the intellectual property of HIRPARAS TECH ENTERPRISE. You are permitted to download wallpapers for personal, non-commercial use only. Commercial distribution or unauthorized resale of wallpapers or content is strictly prohibited.
We reserve the right to suspend or terminate accounts that violate our terms, engage in abusive behavior towards our systems, or perform unauthorized reverse engineering. These terms are governed by the laws of India. Before approaching a court, consumers may also raise a complaint via the National Consumer Helpline (1915 / consumerhelpline.gov.in) or the e-daakhil portal. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and IT Rules, 2021, we have appointed a Grievance Officer: Hardik Hirpara. You may contact the Grievance Officer at INFOMYSANATANI@GMAIL.COM or +91 70162 55268 for any complaints regarding orders, content, or these Terms. We acknowledge complaints within 48 hours and resolve them within 30 days.
If you have any questions regarding these policy guidelines, please feel free to connect with our devotional help desk:
G-17, Orchid Harmony, Gaurav Path Road, Pal, Surat - 395009, Gujarat, India
Entity Name: HIRPARAS TECH ENTERPRISE
GSTIN: 24AOGPH6427N1ZP
Hardik Hirpara (Grievance Officer)
INFOMYSANATANI@GMAIL.COMWe acknowledge complaints within 48 hours and resolve them within 30 days.
