1. Delivery Coverage
Currently, we deliver spiritual products exclusively within India. We cover over 17,000+ pincodes serviced by our logistics partner Shiprocket. We do not support international shipping at this moment.
Compliance & Policy
Shipping & Delivery Policy
Last Updated: June 10, 2026
This Shipping & Delivery Policy outlines our shipping regions, dispatch timelines, and delivery estimates for purchases made on MySanatani Store.
2. Dispatch Timeline
Once your order is confirmed, we dispatch the products from our warehouse within 24 to 48 business hours. Prepaid orders get priority dispatch and instant packaging. COD orders require verification of the pincode and contact number before dispatch.
3. Delivery Estimates
The standard delivery time across India is 3 to 7 business days from the date of dispatch. Delivery times may vary depending on the destination (metro cities typically receive orders faster than remote regions). You will receive tracking details via SMS/WhatsApp once the order is shipped.
4. Cash on Delivery (COD) Rules
Cash on Delivery is available on selected pincodes. Please ensure you are available at the shipping address with the exact cash amount when the delivery agent arrives. Refusal of COD orders without a valid reason may restrict your profile from placing future COD orders.
5. Delays & Failed Delivery
Delays due to extreme weather, festivals, or courier hub congestion are beyond our direct control, but we actively follow up. In case of failed delivery attempts (unreachable customer or incorrect address), the package will be returned to our warehouse. Re-shipping in such cases may incur a small additional delivery fee.
🪔 Help & Support
If you have any questions regarding these policy guidelines, please feel free to connect with our devotional help desk:
OFFICIAL SUPPORT EMAILINFOMYSANATANI@GMAIL.COM
WHATSAPP CUSTOMER CARE+91 70162 55268
REGISTERED BUSINESS ADDRESS
G-17, Orchid Harmony, Gaurav Path Road, Pal, Surat - 395009, Gujarat, India
Entity Name: HIRPARAS TECH ENTERPRISE
GSTIN: 24AOGPH6427N1ZP
GRIEVANCE OFFICER
Hardik Hirpara (Grievance Officer)
INFOMYSANATANI@GMAIL.COMWe acknowledge complaints within 48 hours and resolve them within 30 days.